Six documents, and no surprises in them.
Each says what the product actually does — because the parts we would have to be vague about are the parts you should not have to take on trust.
Terms of service. What we provide, what we ask of you, and what happens when either of us wants to stop. Version 25 October 2026.
Privacy policy. What we store, why, how long we keep it, and who else can touch it. Written to be read rather than survived. Version 1 November 2026.
Acceptable use policy. What this service may not be used for, and what we do when it is. The document we point at when we restrict an account. Version 26 October 2026.
Data processing agreement. For customers who are themselves a controller: the Article 28 terms, the security measures, and the transfer basis. Version 24 September 2026.
Subprocessors. Every company that touches your data on our behalf, what each one does, and where it does it. Version 29 October 2026.
Legal notice. Who operates this service, and how to reach them in writing. Version 19 September 2026.
Something unanswered, or a procurement questionnaire that needs a person? legal@pidgeon.ai.