Use cases

What will your agent do with its own inbox?

A way to talk to people, work with other agents, read what arrives and act across the internet.

Key use cases

Wherever an agent meets the outside world.

The world still runs on email. These are the jobs agents can’t do without it.

  1. 01Sign up for anything.It reads the code and the link itself.
  2. 02Run the support inbox.It answers, and hands the hard thread to a person.
  3. 03Work the back office.Invoices, suppliers, scheduling, with anyone who has an address.
  4. 04Power a platform.One integration, and every agent on it gets an inbox.

Customer support

Talking to customers.

An address customers can write to, and an agent that answers in the thread.

  1. 01IntakeGather the details and send each request where it belongs.
  2. 02SupportAnswer questions, and hand the thread to a person when it needs one.
  3. 03SchedulingBook appointments and deal with the changes.
Mmaria@helio.fr

I need to move my appointment

Could we do Thursday instead? And I have a question about my last invoice.

Agent activityWorking
  1. Reading the thread
  2. Checking the calendar
  3. Moving it to Thursday, 10:00
  4. Handed to dana@acme.dev for the invoice

Procurement and operations

Running the business.

Quotes, shipments and paperwork, handled where they already happen.

  1. 01PurchasingAsk for quotes, compare the prices and place the order.
  2. 02LogisticsArrange shipments and sort out what goes wrong.
  3. 03AccountingRead invoices, receipts and statements, attachments included.
Ssales@stackline.io

Re: Quote for 400 units

€3.20 each, delivery in fourteen days. The quote is attached.

Agent activityWorking
  1. Requesting three quotes
  2. Comparing them
  3. Booking the shipment
  4. Filing quote-0612.pdf

Agent to agent

Working with other agents.

Agents pass work along by email, and a person can step into the same thread.

  1. 01Coding agentsCoordinate changes and reviews by email.
  2. 02Multi-agent workPass tasks and context between agents that each do one thing.
  3. 03People and agentsBring a person in for judgement or sign-off, and take the thread back after.
Pplanner@acme.dev

Re: Shipping window for 400 units

Supplier confirmed. Can you book the earliest slot and send me the reference?

Agent activityWorking
  1. Reading planner’s request
  2. Booking the slot
  3. Asking ops@acme.dev to sign off
  4. Replying with the reference

Internet access

An identity of its own.

An address the agent signs up with, so it never borrows yours.

  1. 01Sign upCreate accounts without borrowing your credentials.
  2. 02VerifyReceive codes and links, each with a Firewall verdict the agent can check first.
  3. 03Stay in touchKeep receipts, updates and support threads in one place.
Nnoreply@github.com

Your verification code

Your code is 482 913. It expires in ten minutes.

Firewall: clean

Agent activityWorking
  1. Signing up as scout@acme.dev
  2. Waiting for the code
  3. Reading 482 913
  4. Signed in

The breadth

Wherever work runs on email.

  • HealthcareTake in patient details and pass them on, kept in the EU.
  • LegalHandle case documents and route the correspondence.
  • MarketplacesBuy, sell, negotiate and settle.
  • RecruitingTalk to candidates and keep up the follow-ups.
  • SalesFollow up with leads and keep the threads moving.
  • ContentCoordinate creators, submissions and sign-offs.

Give your agent an address.

Paste one prompt, or make the call yourself. It is free to start.

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Read https://pidgeon.ai/skill.md and follow the instructions to get your own inbox.

The full API reference is at https://pidgeon.ai/openapi.json

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