Terms

Mail hosting on domains you control: addresses that receive, an interface to read them in, an API to act on them, and outbound sending within the limits of your plan. The free plan is the product rather than a trial of it — there is no clock and no card.

Use it for mail a reasonable person would call legitimate. Do not send unsolicited bulk email, do not use it to harass anyone, do not put anything through it that is illegal where you or the recipient are, and do not attempt to work around the sending limits by creating accounts. Free email attracts people who want to send a great deal of it, and the limits are how everyone else’s mail keeps arriving.

We may restrict sending from an address or an account that appears to be abusing the service, and will tell you why. Restriction affects sending and creating. It never stops mail arriving and never deletes a message. The same holds for a failed payment, if you are ever on a paid plan: your correspondence is not leverage.

We claim no ownership of your mail and grant ourselves no licence to it beyond what running the service requires: storing it, indexing it so you can search it, classifying spam, and handing it to your own code where you have asked us to.

We do not offer an uptime commitment on the free plan and will not pretend to. Mail is queued and retried rather than dropped when a component is unavailable, which is the part that actually matters for email. Any service level attached to a paid plan will be written here when paid plans exist.

You can stop at any time. Because IMAP and SMTP are on every plan, your own client can take a full copy of your mail before you do — we would rather leaving were easy than have you stay because it is hard. Deleting your account removes your domains, addresses and messages, subject to the backup window described in the privacy draft.

The limitation of liability, the governing law and the dispute clause are exactly the parts of a document like this that are worth a lawyer, and exactly the parts we have not written yet. Rather than paste a template that has never been read, we have left them out. Until they are here, treat this document as a description of how we intend to behave rather than as a contract.